J.M.Rubino Consulting
Joseph M. Rubino Bio
In a long career that started in South Florida, Joe Rubino was part of
a team that operated transit vehicles for the Cities of South Miami, Hialeah, Aventura, Miami Beach, and for Miami International Airport. He grew and operated a fleet of over 500 vehicles and 1000 drivers. His fleet contained taxicabs, paratransit, limousine, bus and courier service. He also operated private hospital transportation services for more than 25 hospitals and more than 100 medical centers.
a team that operated transit vehicles for the Cities of South Miami, Hialeah, Aventura, Miami Beach, and for Miami International Airport. He grew and operated a fleet of over 500 vehicles and 1000 drivers. His fleet contained taxicabs, paratransit, limousine, bus and courier service. He also operated private hospital transportation services for more than 25 hospitals and more than 100 medical centers.
Mr. Rubino was involved in many of the passenger transportation industry's groundbreaking events, including many of the changes that technology has brought to the field. In his career, he has helped to create services, techniques, and methodologies that had rarely, if ever, been seen previously. As General Manager of Metro Transportation in Miami, Fl., he created what is believed to be the country’s first Taxicab Driver Instructional film in 1976. That same year, his team created one of the country’s first paratransit call centers.
In 1978, his team created a model which would develop into Florida’s, and one of the nation's, first Transportation Brokerages, as well as Florida's first Community Transportation Coordinator (CTC). As part of this venture, Joe helped to create one of the country’s first paratransit fleets, as well as brokering both paratransit and Medicaid transportation throughout South Florida.
By late 1978, Joe was introducing dramatically improved procedures for scheduling Medicaid trips, techniques that he has since improved and introduced at many top companies and brokerages throughout the country. This system, called "The Bus Stop Method", results in higher load factors and better service to the clients. This system was historic in that it eliminated the "will call", or, demand/response return trip. Under Joe's system, the driver arrives AT THE SAME TIME that the patient is ready for their return trip home. Surprised! Well, this system really works, and is being used in many cities across the country!
Today, Joe is one of the nation’s leading authorities on taxicab and paratransit company operation, with great expertise in commercial business development, non-emergency medical transportation, and government contracting and grant funding. Some of Joe's other specialties include transportation brokering, call center operation, transportation marketing and sales programs, hospital and other medical outsourcing contracts, and driver recruitment, training, and retention programs.
Passenger Ground Transportation
