Welcome! Learn How We Can Help You.
Welcome to the home of J. M. Rubino Transit Consulting, experts in the
Taxicab, Limousine, and Paratransit Industries. We have strong
expertise in all modes of transport involving both the public and
private sector, including:
expertise in all modes of transport involving both the public and
private sector, including:
- Taxicab
- Paratransit
- Ambulette
- Non-emergency Medical Transport
- Hospital Transportation
- Airport, Parking, and Hotel Shuttles
- Bus, both Charter and Transit
- Limousine, Executive Car, and all Premium Car Services
- Transportation Brokers
- Expert Witness Services in all Above Modalities
Company Principal
Joseph M. Rubino is one the nation’s
premier transit consultants and has worked
premier transit consultants and has worked
on projects involving transportation in 37
states. Mr. Rubino, whose career in the industry
has spanned 36 years as an executive and now
as a consultant, not only has great expertise in
transit operations, business development,
and regulatory issues, but he is also one of
the most sought-after expert witnesses, as well
as one of the premier motivational speakers
in the industry. His systems and methods have consistently increased productivity and lowered costs for his clients.
Mr. Rubino has provided expert witness testimony on dozens of cases involving transportation regulatory issues and also accidents and injuries, and he has been a featured speaker on a variety of subjects at various transportation conventions. He has made more than 140 industry speeches or presentations since 2000. His featured speech at the Taxicab, Limousine, and Paratransit’s (TLPA) 2007 Spring Conference in Baltimore was so well-received that it was featured in two different industry publications- TLC Magazine and the TLPA Dispatch.
Testimonials From Satisfied Clients
"Mr. Rubino- Thank you for your excellent work as an Expert Witness. We were able to win our case based on your testimony. Your explanation of the difference between what was an obligation on the part of the taxicab company and what was merely a desirable outcome was the difference in the eyes of the judge." Thomas Stonlin, Stonlin & Druckerman, P.C.
“Joe's knowledge of private sector transit operations is beyond what I have ever seen in this industry. Whether you are running taxis, buses, livery, or paratransit, Joe can help you increase your earnings and your profits.” James Conrad, CEO, Global Transportation. Florida
“Joe's knowledge of private sector transit operations is beyond what I have ever seen in this industry. Whether you are running taxis, buses, livery, or paratransit, Joe can help you increase your earnings and your profits.” James Conrad, CEO, Global Transportation. Florida
“Put Joe’s years of experience to work for you! He has some great ideas on recruiting drivers and, more importantly, keeping them in your cabs. He’s already been effective in many cities around the country.” Dwight Kines, VP/General Manager, Veolia/Yellow Transportation, Baltimore, MD.
“Joe Rubino is a seasoned leader who knows how to build a transportation business in the entrepreneurial mode. Joe is accomplished at developing and implementing plans to enhance your bottom line.” Edward Steinberg, President (Ret.), Metro Transportation, Miami, FL.
“Using Joe Rubino’s advice, our driver turnover has dropped from over 100% to less than 15%. We have been able to grow our taxi fleet from 33 drivers to 47 drivers. Every time I talk to Joe, I always come away with advice that I can use to improve my bottom line.” Dick Leshley, President, Yellow Cab, Coos Bay, OR., 2006 TLPA Small Taxicab Operator of the Year
“I have been a cab driver for more than twenty years. I consider myself a professional and I make a good living. Yet, when I hear Joe speak, I can't get enough of what he has to say. Everything he says about this business makes perfect sense. ” Tony Napoli, Cab Owner/Operator, Connecticut
“After I heard Mr. Rubino speak, I wanted to jump in my cab and tell the whole world I was a cab driver. I had never before been so proud of my profession.” Mestin Vilmy, Taxicab Driver, Charlotte, NC.
“With your background in medical transportation services, our hospital system is lucky to have you on board as our consultant.” Jacqueline Ryan, Contract Officer, Memorial Healthcare System (Fla.)
“I'll make this real simple. Nobody knows how to recruit, train, or retain new cab drivers better than Joe Rubino. If you are plagued by driver turnover, you need to call Joe. We used to have 20 empty cabs in our lot. Now we have a waiting list of drivers waiting for cabs.'” Tim Spencer, Taxicab General Manager, California
“One of my drivers said to me: 'When I attended Joe’s class, I felt like I was in college for the day.' Taxicab 101 puts NEW DRIVERS light years ahead of where they were after our previous training program. Veteran drivers no longer have an advantage over new recruits. And I have far less turnover!” Jerry Wood, President, City Cab, Frederick, MD.
“If I had see Joe's training class the last time I was here, I never would have left! I would have been making good money from Day 1.” Norbert Pierre, returning Taxi Driver, Ft. Lauderdale, FL.
29 Years Regulatory and Expert Witness Experience
· Has provided expert testimony on 14 regulatory cases in the past 3 years.
· From 1981 to date, has provided expert testimony more than 50 times regarding traffic accidents and passenger injuries.
· In 2005, on behalf of Yellow Cab of Ft. Lauderdale, submitted to Mona Fandel, Director of Taxicab Regulation, research report “Do More Cabs on the Street Mean Better Service to the Public? An Examination of the MYTHS vs. the REALITY”.
· In 2004, was engaged by Alderman David Lenhart of City of Frederick, MD, to assist in re-writing city’s 40 year-old Taxicab Ordinance,
· Assisted the TLPA in creating Driver Guidelines for the taxicab and paratransit industries.
· In 2003, at request of Alice Kelly, Council Staff, consulted with Washington, DC, staff counsel and with Councilwoman Carol Schwartz to address City of Washington, DC, Special Taxicab Panel regarding problems in the city’s local taxicab regulations.
Published Articles and Research Studies re: the Transit Industry
·“Never Forget that You Are the Expert,” the Transportation Leader, (October 2011)
·“Has the Paratransit Vehicle Come Full Circle?" the Transportation Leader, (April 2011)
·“What Are You Waiting For?” the Transportation Leader, (February 2010)
·“Improving Mobility for Veterans”, the Transportation Research Board (June 2010)
·“Getting Involved with the Local Planning Process,” the Transportation Leader, (February 2010)
·"Becoming the ‘Go-To’ Company in Your Community,” the Transportation Leader (November 2009)
·“Debunking the Myths and Revealing the Truths about Taxi Driver Recruitment and Retention,” J. M. Rubino Consulting (September 2009)
·“Adapting to Change in the Marketplace,” the Transportation Leader (June 2009)
·“The TLPA/FTA Planning Ahead Seminars: Some Success Stories”, the Transportation Leader (March 2009)
·“The Use of Taxicabs in Paratransit Programs,” Easter Seals Project Action (Jan 2009)
·“How to Start a Limousine Business”, PennSave.com Insurance Webzine (November 2008)
·“How to Start a Trucking Business”, PennSave.com Insurance Webzine (Oct. 2008)
·"How to Get Involved with Your MPO”, TLPA Dispatch (December 2006)
·“Why You Need to Be Involved with Local Planning”, Paratransit News (April 2006)
·“Achieving Excellence in Transportation”, CharlotteBusiness Today (Nov 2006)
·“The Chicken or the Egg”, the Transportation Leader (October 2006)
·“Do More Cabs on the Street Mean Better Service to the Public? An Examination of the MYTHS vs. the REALITY”, Yellow Cab Magazine (September 2004)
·"Subsidized Medical Transportation: A Better Way to Spend Your Tax Dollars”, the Fort Lauderdale Sun-Sentinel (July 2002)
· More than 300 editions of “Taxi Tips”, a weekly business newsletter subscribed to by taxicab companies throughout North America (2006-present)
Public Speaking/Motivational Speaking Experience-
· From 1981 to date, has provided expert testimony more than 50 times regarding traffic accidents and passenger injuries.
· In 2005, on behalf of Yellow Cab of Ft. Lauderdale, submitted to Mona Fandel, Director of Taxicab Regulation, research report “Do More Cabs on the Street Mean Better Service to the Public? An Examination of the MYTHS vs. the REALITY”.
· In 2004, was engaged by Alderman David Lenhart of City of Frederick, MD, to assist in re-writing city’s 40 year-old Taxicab Ordinance,
· Assisted the TLPA in creating Driver Guidelines for the taxicab and paratransit industries.
· In 2003, at request of Alice Kelly, Council Staff, consulted with Washington, DC, staff counsel and with Councilwoman Carol Schwartz to address City of Washington, DC, Special Taxicab Panel regarding problems in the city’s local taxicab regulations.
Published Articles and Research Studies re: the Transit Industry
·“Never Forget that You Are the Expert,” the Transportation Leader, (October 2011)
·“Has the Paratransit Vehicle Come Full Circle?" the Transportation Leader, (April 2011)
·“What Are You Waiting For?” the Transportation Leader, (February 2010)
·“Improving Mobility for Veterans”, the Transportation Research Board (June 2010)
·“Getting Involved with the Local Planning Process,” the Transportation Leader, (February 2010)
·"Becoming the ‘Go-To’ Company in Your Community,” the Transportation Leader (November 2009)
·“Debunking the Myths and Revealing the Truths about Taxi Driver Recruitment and Retention,” J. M. Rubino Consulting (September 2009)
·“Adapting to Change in the Marketplace,” the Transportation Leader (June 2009)
·“The TLPA/FTA Planning Ahead Seminars: Some Success Stories”, the Transportation Leader (March 2009)
·“The Use of Taxicabs in Paratransit Programs,” Easter Seals Project Action (Jan 2009)
·“How to Start a Limousine Business”, PennSave.com Insurance Webzine (November 2008)
·“How to Start a Trucking Business”, PennSave.com Insurance Webzine (Oct. 2008)
·"How to Get Involved with Your MPO”, TLPA Dispatch (December 2006)
·“Why You Need to Be Involved with Local Planning”, Paratransit News (April 2006)
·“Achieving Excellence in Transportation”, CharlotteBusiness Today (Nov 2006)
·“The Chicken or the Egg”, the Transportation Leader (October 2006)
·“Do More Cabs on the Street Mean Better Service to the Public? An Examination of the MYTHS vs. the REALITY”, Yellow Cab Magazine (September 2004)
·"Subsidized Medical Transportation: A Better Way to Spend Your Tax Dollars”, the Fort Lauderdale Sun-Sentinel (July 2002)
· More than 300 editions of “Taxi Tips”, a weekly business newsletter subscribed to by taxicab companies throughout North America (2006-present)
Public Speaking/Motivational Speaking Experience-
Has made more than 140 industry speeches since 2000. Here is a sampling of those speeches.
·“Educating Taxi Drivers How to be Good Businessmen”, TLPA Spring Conf. (2010)
·“Private Transportation Operators at the Planning Table”, TLPA Spring Conf. (2010)
·"How to Become the ‘Go-To’ Company in Your Community,” TLPA Annual Convention (2009)
·"How to Work with Non-Profit Agencies”, TLPA Spring Conference (2009)
·“Pluses and Minuses of Working with your MPO”, TLPA Spring Conference (2009)
·“Using Technology to Improve Your Business”, Metro Transportation, Inc, New Haven CT (2009)
·“Getting Independent Contract Drivers to Improve Customer Service”, TLPA Annual Convention (2008)
·“Conveying Your Company’s Value to Public Entities”, TLPA Spring Conf. (2008)
·“Business Training of Call Center Staff”, TLPA Annual Convention (2007)
·“Filling both the Front Seat & Back Seat of Taxicabs”, TLPA Spring Conf. (2007).
·“Working with Independent Contractors” TLPA Annual Convention (2006).
·“Excellence in the Taxicab Industry”, Charlotte, NC. Hotel Association (Nov 2006)
·“Non-traditional Income Sources” TLPA Spring Conference (2006).
·“Diversifying Your Business” TLPA Annual Convention (2005).
·“Outsourcing 5310 Vehicles from Non-profit Agencies” Taxicab, Limousine and Paratransit Association Spring Conference (2005).
·“Outsourcing of Medical Transportation”, TLPA Annual Convention (2004).
·“Retention of Independent Contractors”, TLPA Annual Convention (2003).
·“Turning Customers into Partners”, TLPA Spring Conference (2002).
·“The State of Privatized Medical Transportation”, Medical Summit of the AmericasConference, Miami(2002). Guests from more than 60 countries attended.
·"Diversifying Your Company’s Revenue Base”,Taxicab, Limousine and Paratransit Association Annual Convention (2001).
·“Educating Taxi Drivers How to be Good Businessmen”, TLPA Spring Conf. (2010)
·“Private Transportation Operators at the Planning Table”, TLPA Spring Conf. (2010)
·"How to Become the ‘Go-To’ Company in Your Community,” TLPA Annual Convention (2009)
·"How to Work with Non-Profit Agencies”, TLPA Spring Conference (2009)
·“Pluses and Minuses of Working with your MPO”, TLPA Spring Conference (2009)
·“Using Technology to Improve Your Business”, Metro Transportation, Inc, New Haven CT (2009)
·“Getting Independent Contract Drivers to Improve Customer Service”, TLPA Annual Convention (2008)
·“Conveying Your Company’s Value to Public Entities”, TLPA Spring Conf. (2008)
·“Business Training of Call Center Staff”, TLPA Annual Convention (2007)
·“Filling both the Front Seat & Back Seat of Taxicabs”, TLPA Spring Conf. (2007).
·“Working with Independent Contractors” TLPA Annual Convention (2006).
·“Excellence in the Taxicab Industry”, Charlotte, NC. Hotel Association (Nov 2006)
·“Non-traditional Income Sources” TLPA Spring Conference (2006).
·“Diversifying Your Business” TLPA Annual Convention (2005).
·“Outsourcing 5310 Vehicles from Non-profit Agencies” Taxicab, Limousine and Paratransit Association Spring Conference (2005).
·“Outsourcing of Medical Transportation”, TLPA Annual Convention (2004).
·“Retention of Independent Contractors”, TLPA Annual Convention (2003).
·“Turning Customers into Partners”, TLPA Spring Conference (2002).
·“The State of Privatized Medical Transportation”, Medical Summit of the AmericasConference, Miami(2002). Guests from more than 60 countries attended.
·"Diversifying Your Company’s Revenue Base”,Taxicab, Limousine and Paratransit Association Annual Convention (2001).
J. M. Rubino Transit Consulting is a proud member of the Taxicab, Limousine, & Paratransit Association.
Expert Witness and Operational Consulting in the Taxicab, Limousine and Paratransit Industries.
J.M.Rubino Transit Consulting
